Frequently Asked Questions
Quick and easy answers to common questions. Please also try our chatbot!
How to contact the Melodics teamIf our self-help articles aren't enough, contact the Melodics team for assistance.
How to delete or change your Melodics account detailsNot interested in continuing with Melodics? If you wish to delete your account, here's how.
How to manage your Melodics plan and paymentsWant to cancel, upgrade, or check when your next payment is? Here's everything you need to know about managing your Melodics subscription.
How to create your Melodics account and download MelodicsGetting started with Melodics? Here's everything you need to know about how to create your account.
How to redeem your promo codeGot a promo code? Here's how to redeem it.
Minimum requirements to play MelodicsWhat you need to install the Melodics app, and what hardware you need to play Melodics.
Resetting your PasswordHaving trouble logging in? Forgotten your password? Here's how to setup a new one.
Why is my Payment Failing?Having issues with a payment? There are a few common reasons why such transactions may not go through.
How to subscribe to MelodicsInterested in subscribing? Not sure which plan to pick?
Get started with Melodics Essentials for Roland Cloud usersHow to get started with Melodics Essentials for Roland Cloud users.
Melodics Family PlanLearn how to set up the exclusive Melodics Family Plan, giving up to 4 members access to Premium accounts at great value.