Why is my Payment Failing?

Having issues with a payment? There are a few common reasons why such transactions may not go through.

Rupert Taylor avatar
Written by Rupert Taylor
Updated over a week ago

Encountering payment failures can be frustrating, but there are common reasons behind them. Here are some concise tips to help you address these issues and ensure a seamless payment experience:

Contact your bank

If you're having trouble with international or online transactions, reach out to your bank for assistance. They can provide insights and help resolve any issues related to security measures that might be blocking the transaction.

You may also need to check that your chosen payment method allows online transactions/subscription payments. Some types of cards are not supported.

Banks may block repeat transactions within a short time frame as a precaution. If you encounter an error, wait for a while before attempting the transaction again, or get in touch with your bank.

Ensure sufficient funds

Before initiating any transaction, make sure you have enough funds in your account to cover the total amount, including fees. Insufficient funds can lead to transaction failures, so it's crucial to keep track of your account balance.

Verify correct country and zip code

Double-check that you've selected the correct country and entered the accurate zip code associated with your payment card. Incorrect information can cause transaction failures, so ensure accuracy for smooth processing.

PayPal subscriptions

When subscribing via PayPal, ensure you have a valid credit card or bank account linked to your PayPal Wallet. If using PayPal balance, it will use this first before drawing anything from your linked payment method.

Additional tips:

  • Clear browser cache: Clearing your browser cache and cookies can resolve temporary issues that might interfere with transactions.

  • Update payment information: Enter correct and up-to-date payment card details, including card number, expiration date, and security code (CVV/CVC), to avoid transaction failures.

By following these tips, you can overcome common payment failures and enjoy a hassle-free transaction process.

Did this answer your question?