⚠️ Note: This guide is for electronic drums only.
Troubleshooting Steps
Factory Reset Your Drums
Perform a factory reset on your drum kit. Refer to your user manual or check this guide for instructions.Check MIDI Settings
Melodics uses the General MIDI (GM) standard drum map. Ensure your drums are sending MIDI notes that match the GM standard.
Make sure your drums are set to MIDI channel 10.
Some drum modules have GM settings. Check your module and turn ‘GM’ ON if available.
Check Your USB Cable
The quality and length of your USB cable can affect performance. Use a shorter (no longer than 2 meters), higher-quality cable.
Avoid using USB hubs or extension cables; connect your drums directly to your computer.
Test MIDI Output
To check if your drums are sending MIDI signals, download a MIDI monitor tool:
MacOS: MIDI Monitor
Windows: MIDI-OX
Install the tool, open it, and hit a few drums. If the notes register, your drums are sending MIDI correctly.
Audio Troubleshooting
If you can’t hear the metronome or backing track:
Go to the Settings tab and click ‘Play test audio’.
If there’s no sound, make sure:
Your audio output device is selected in the Settings tab.
Your volume is turned up.
For more details, refer to our audio setup guide
.
Hi-Hat Not Opening or Closing
If your electronic hi-hat isn’t functioning correctly:
Check Connection Method
If connected via a MIDI to USB interface and your drum module has a USB connection, try connecting directly via USB.
Revert to Default Mapping
For supported devices, click ‘Revert all mappings’ to return to the default settings.
Factory Reset Your Drums
Reset your drums to factory settings. Refer to your manual or this guide for instructions.
Check Hi-Hat Connections
Ensure all cables are correctly connected to your hi-hat and hi-hat pedal.
Specific e-Drum Hardware Guides
Some drum kits need additional setup. Check these specific guides:
Alesis Drums: Ensure ‘GM’ is turned ON in your module settings. Use a USB 2.0 cable instead of USB 3.0 to avoid connection issues.
Roland TD-9: If you have hi-hat issues, set ‘HH Compatibility’ to ‘External’ in your TD-9 module settings.
Roland SPD and HPD Series: These controllers might not follow the GM drum specification. Adjust the MIDI settings to match the GM standard drum map for syncing with Melodics.